Planning a Visit to Xcaret Park from Playa del Carmen

You can reach Xcaret by taxi, bus or Grupo Xcaret transportation added to your admission purchase. The park’s address is Chetumal–Puerto Juárez Federal Highway km 282, Int. B, Colonia Rancho Xcaret, Playa del Carmen, Quintana Roo, Mexico, CP 77580.

Xcaret describes the park as about 6 km from Playa del Carmen toward Tulum, with an approximate travel time of 15 minutes. The distance is also described as about 10 km south of the city. Allow for a distance of 6–10 km when planning, and check your transport details before setting out.

A taxi from Playa del Carmen is approximately USD 15 one way, and the park has free parking. Buses depart from the city’s main bus station on Fifth Avenue.

Some buses and public transport stop at a roadside entrance; from there, the free “Despeinado” folkloric bus runs to the park entrance every half hour, from 8:30 a.m. to 10:00 p.m.

For local journeys before or after the excursion, getting around Playa del Carmen by bus, taxi and on foot covers the city’s transport choices.

Xcaret offers four ticket types, with different inclusions and visit times. Compare the options before you buy, especially if you want a meal or an additional activity.

Regular Xcaret Admission

Regular admission includes tours of three underground rivers, a security bag for belongings during the river activity, and access to the Xcaret México Espectacular show. It also covers the Coral Reef Aquarium, Aviary, Butterfly Pavilion, beach, inlet and shows.

Xcaret Plus

Plus includes regular-admission features, a buffet lunch at selected restaurants, unlimited non-alcoholic beverages with the meal and one beer per adult. It also includes access to the Plus Area, with dressing rooms, lockers and restrooms.

Xcaret Total and Xcaret at Night

Xcaret Total combines admission with a buffet lunch and one optional activity. Xcaret at Night is another ticket option, with a later entry period than the daytime tickets.

Regular admission, Plus and Total run from 8:30 a.m. to 10:00 p.m., Monday through Sunday; Xcaret at Night runs from 4:00 p.m. to 10:00 p.m. The park is open daily, including holidays, from 8:30 a.m.; its stated closing time varies between 10:00 p.m. and 10:30 p.m. Ticket prices can change, so check the official site before you go.

Children ages 5–11 receive a 25% discount off the adult ticket price, and children under 4 enter free. Reservations canceled more than two days ahead incur a 10% administrative fee; cancellations within two days or no-shows are non-refundable. A visit date can be changed to another date within one year of purchase, subject to a possible price change.

Xcaret recommends allowing a whole day, with more than 50 activities across the park. The combination of underground rivers, animal and nature attractions, water areas and shows gives you plenty to choose from; decide which experiences matter most before you arrive so you can shape the day around them.

For water activities, Xcaret advises wearing comfortable shoes and bringing a towel and a change of clothes. Outside food and drinks are not allowed, although baby food such as formula and baby food is permitted.

Most of the park is wheelchair accessible. Wheelchair rental prices differ between the FAQ and services page, so confirm the current rate and deposit directly before your visit. Lockers, towels, strollers and snorkel equipment are also available to rent.

If you add Grupo Xcaret round-trip transportation when buying admission, pickup may be at a hotel or a selected meeting point. Playa del Carmen meeting points include Old Navy at Paseo del Carmen, 5th Avenue 10; Plaza Antigua, 10 Ave South 10, Playacar; Plaza las Perlas, Constituyentes Ave. LB; and Bodeguita de Enmedio, Fifth Avenue and 34 St. North.

Your pickup time is confirmed at purchase. Xcaret advises arriving at the pickup point 15 minutes early and confirming transportation at least 48 hours in advance. If you’re spending time in the city on another day, a walkable one-day Playa del Carmen itinerary pairs naturally with a separate park visit.