Overview
With this convenient and affordable service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our comfortable shuttle will take you from the airport or hotel in a comfortable, air-conditioned vehicle that knows the best route to the airport and back. This saves you time, money, and hassle.
- Affordable pricing at all our service areas
- Continuous departures
- Hassle-free shuttle transportation
- Comfortable and air-conditioned vehicles
- Recommended by 98% of travelers
- Badge of Excellence
- Free cancellation up to 24 hours before
- Mobile ticket
What's included
Air-conditioned vehicle
One-Way or Roundtrip Shuttle Service
All Fees and Taxes
Excess luggage charges (where applicable US$10 per oversized bag)
Gratuities
Meeting and pickup
Pickup is offered for all travelers.
End point
Hotels in Playa del Carmen
Good to know
Our services operate from 5:00AM to 11:59PM, if your arrival and/or departure falls outside these times please reach out to confirm availability.
For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
**Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup.
Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time. If by any chance, you encounter any issues locating your driver please go to any of the following meeting points:
- Terminal 2 (Domestic arrivals) at Welcome Bar
- Terminal 2 (International arrivals) at Welcome Bar
- Terminal 3 at Margaritaville Bar
- Terminal 4 at Welcome Bar
**Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup.
Departures: Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time. Please present your confirmation or photo ID upon pickup.
Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
Transfer services are not exchangeable for any other services/routes.
What to expect
To make your travels easier and to provide you with a more seamless vacation experience, we offer convenient and affordable transportation services that quickly and efficiently takes you from the Cancun International airport to your hotel or back, if needed.
Riding our services is often more affordable than a taxi or other transport service and we have a variety of routes to provide you with all of the flexibility that you might need. Simply book the option of your choice and your reservation will be instantly confirmed.
When you arrive at the airport and wish to be taken to your hotel, you can find our staff waiting for you with a sign with your name. When it is time to leave your hotel, you will be picked up in the lobby of your hotel.
Cancellation Policy
For a full refund, cancel at least 24 hours before the start time.
Times are local to the experience (America/Cancun).
Additional Information
- Transfer services are not exchangable for any other services/routes.
- Mobile or paper ticket accepted
- Up to 8 travelers per booking
FAQs about Cancun Airport Shuttle to/from Playa del Carmen & Riviera Maya
Can I cancel Cancun Airport Shuttle to/from Playa del Carmen & Riviera Maya for free?
Yes. For a full refund, cancel at least 24 hours before the start time.
How long does it take?
It takes about 1 hour 10 min–1 hour 50 min.
Is pickup offered?
Pickup is offered for all travelers.
What's included?
- Air-conditioned vehicle
- One-Way or Roundtrip Shuttle Service
What's not included?
- Excess luggage charges (where applicable US$10 per oversized bag)
- Gratuities
Operated by Cancun Travel Experience
