Cenote Chaak Tun is an underground cenote and cave attraction in Playa del Carmen, Quintana Roo, where guided tours take you snorkeling through underground water among stalactites and stalagmites. The operator gives the address as Av. Juárez Km 4.7, after Colegio Mayaland, and says the site is about 10 minutes from downtown Playa del Carmen.
- Location: Playa del Carmen, Quintana Roo
- Experience: Guided snorkeling in caves and underground water
- Getting there: No public transportation currently reaches the park, according to the operator
- Access: Tours require a guide; life jackets are mandatory
Suites Corazon is in Playa del Carmen, with three-star aparthotel rooms in the city.
What to expect at Cenote Chaak Tun
Cenote Chaak Tun offers guided snorkeling through underground caves, with stalactites, stalagmites and underground water as the setting. The operator says tours require a guide for safety and cave conservation.
You do not need to know how to swim, but you should be comfortable in water. Life jackets are mandatory, and a guide accompanies the group throughout the activity. The caves were formerly known among cave divers as Las Brujas; local residents explored them for more than 30 years before visitor access was facilitated in 1999.
The operator says the underground activities are suitable for children, but does not recommend them for children under 5 because the conditions may not appeal to them.
The Amazing Underground Adventure also has restrictions for pregnancy beyond 3 months, recent surgery or conditions requiring medical equipment, severe claustrophobia, asthma, diabetes, hypertension and heart disease. Check with the operator if any restriction may apply to you.
Booking and visitor access
Visitor access is through guided tours, and tour schedules differ by experience. The Amazing Underground Adventure runs Monday through Sunday, while the Ancient Traditions experience runs on Thursdays and Saturdays.
The operator does not confirm prices, daily opening hours or tour duration; third-party price reports range from MXN 500 to MXN 800. Confirm booking details directly with the operator before planning your visit; check the official site before you go. The operator provides info@chaaktun.com.mx for inquiries.
For the cave excursion, water shoes, a life jacket, snorkel equipment, one underwater flashlight per pair and a locker are included. Cameras and mobile phones are not allowed inside the facilities for safety reasons.
What to bring for a cenote visit
Bring a swimsuit and sandals, which the operator recommends for the cave tour. You can leave water shoes, a life jacket and snorkel equipment off your packing list because they are included, along with a flashlight for each pair and a locker.
Bring money for photos, gifts and tips. Body repellent of any kind is restricted on the cave excursion, so do not bring it into the activity.
How do you get from Playa del Carmen to Cenote Chaak Tun?
Cenote Chaak Tun is at Av. Juárez Km 4.7, after Colegio Mayaland, and the operator describes it as about 10 minutes from downtown Playa del Carmen. There is currently no public transportation reaching the park, so you can ask the operator about arranging transportation.
If your hotel does not appear among the operator’s transportation pickup options, contact a representative through its site chat. For local transport options around town, getting around Playa del Carmen includes buses, taxis and walking.
FAQs
Do you need to know how to swim at Cenote Chaak Tun?
No. The operator says swimming ability is not required, but you should be comfortable in water. Life jackets are mandatory, and a guide stays with the group.
Can children visit Cenote Chaak Tun?
The operator says underground activities are suitable for children but does not recommend them for children under 5. The Amazing Underground Adventure has additional participation restrictions.
Can you bring a camera or phone into the caves?
No. Cameras and mobile phones are not allowed inside the facilities for safety reasons.
Is there public transportation to Cenote Chaak Tun?
The operator says no public transportation currently reaches the park. You can ask the operator about transportation options.